Project

Bridging the Digital Gap Through Reverse Mentorship

01.09.2023 - 31.03.2025

In Lithuania and the Nordic-Baltic region, a significant generational divide is evident, particularly in digital skills. Notably, 40% of individuals aged 55–74 in Lithuania do not use the internet, indicating a pressing need for improvements in digital skill levels among senior citizens.

Public libraries have been the primary source of Information and Communication Technology (ICT) training, which is often project-based and ad-hoc, especially in rural areas. Meanwhile, there’s a desire among young people to enhance their soft skills and gain experience beneficial to their future careers through voluntary activities, including mentoring seniors in ICT.

Project purpose and goals

The project aims to develop and pilot a reverse mentorship framework in Lithuania, with the intent to extend it throughout the Nordic-Baltic region in the future. This initiative aims to enhance digital literacy among both youth and seniors, bridging the generational divide by fostering safe, trustful, and supportive intergenerational relationships and communities. Additionally, it targets efficient utilization of youth voluntary hours in schools, encouraging intergenerational experiences and contributing to a socially inclusive, competitive, and resilient region.

Guidelines for model implementation

Project target groups

The initiative focuses on young people from both urban and rural areas, equipping them with the training and confidence to act as mentors through voluntary activities.

Senior citizens constitute another primary focus group, who will acquire essential digital skills, thus enhancing their engagement and activity within their communities. Nordic and Baltic experts, stakeholders, and a wide range of organizations are also key target groups for involvement and collaboration.

Partners  

The lead partner is the association “Langas į Ateitį”, alongside Nordic partners “Nordic Network for Adult Learning”, Finland, and “IT-Guide”, Sweden, and various Lithuanian stakeholders including policymakers, libraries, and school communities. The project emphasizes collaboration with organizations working towards digital inclusion and intergenerational mentorship across the Nordic-Baltic region.

Key events and activities

The project includes developing a mentoring framework, selecting pilot participants, piloting two mentoring models, updating the framework based on feedback, scaling the model in Lithuania and potentially other countries, and dissemination activities to raise awareness and share experiences. Activities also focus on building capacity, knowledge exchange, and fostering new networks and partnerships.

Interested in joining the initiative but have questions?

Explore our recommendations, guidelines for model implementation, along with answers to frequently asked questions.

Guidelines for organisations

Guidelines for the volunteer consultants

We are re excited that you support the “Bridging the Digital Gap Through Reverse Mentorship” initiative and invite you to complete this form. Once submitted, we will  display your organisation’s endorsement on our project website.

Programme related FAQ

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Who is this initiative for?

The initiative "Bridging the Digital Divide through Reverse Mentorship" is open to various organizations that aim to provide support to older adults who want to effectively use digital technologies but lack the necessary knowledge or experience.

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Why are digital skills important?

In today’s rapidly changing digital world, the ability to use technology has become increasingly important for daily life. Many public services are now available online, and many more are being digitized. However, not everyone has the same opportunities or skills to use them. Seniors, in particular, often face challenges in adapting to digital tools and services.

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How is the initiative beneficial to youth?

Youth, with their natural affinity for technology, can become excellent mentors and advisors for seniors. This activity not only helps seniors overcome digital challenges but also fosters intergenerational communication and understanding, strengthening community ties. Additionally, youth will gain new technological and practical skills, such as how to teach others, lead sessions, and enhance their mentoring abilities.

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I want to participate in the initiative – where do I start?

1. Express interest and communicate your goals Let us know you are interested in participating and share your organization's goals. 2. Review the methodology Go through the provided guidelines to understand how to implement the activities. 3. Organize and plan the activities Integrate the activities into your programs and coordinate with local partners. More specifically, if you are: Educational Institution: Integrate mentoring activities into your school’s curriculum – for example, by adding it to students' social and civic activities. Contact a public library or another organization that can host your students to offer IT mentoring for seniors in your community. Library: Mentoring activities can complement your existing services, such as digital literacy training or online safety campaigns. Contact a nearby educational institution to encourage students to offer IT support for seniors in your library. University of the Third Age or other senior organization: Explore what digital literacy activities are offered by local institutions, such as public libraries, schools, or community centers. If no mentoring activities exist, suggest initiating them to engage young volunteers in supporting seniors. Youth Organization: This initiative offers a valuable opportunity for your members to gain meaningful experience by helping seniors master digital skills. Encourage your members to participate in IT mentoring by collaborating with local libraries or communities that organize digital literacy programs. Other Organizations: Assess your organization’s experience in working with youth or seniors. Clearly define your goals and expectations to direct activities effectively and evaluate success. Familiarize yourself with our recommendations for participating organizations. If you wish to start these activities or implement the methodology, please let us know.

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Where can young people find help if they have questions about consultations?

We invite young volunteers to explore the practical recommendations we have prepared, offering tips and resources on smart devices and online safety. Young volunteers will learn alongside seniors!

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What are the benefits for participating organizations?

Participating organizations gain the opportunity to strengthen intergenerational ties, contribute to community building, and promote digital inclusion. By mentoring seniors, young volunteers also develop key leadership and technical skills.

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How long does the programme run, and what is the expected commitment?

The duration and commitment vary based on the organization’s capacity and goals. However, we recommend scheduling regular mentoring sessions (weekly or monthly) for a set period to ensure meaningful engagement.

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Can organizations tailor the methodology to their needs?

Yes, organizations are encouraged to adapt the methodology to fit their unique environment while maintaining the core objectives of the programme.

More information

Agnė Buraitytė

Agnė Buraitytė

Adviser for Climate, Environment and Digitalization

Lithuanian, English